This letter is address to head of the department to whom the company wants to apologies for the delay caused to them because the company. Hence it is a formal apology letter it should be written in a formal or professional way. Receiving companies name and address along with the specific subject should be mentioned on the top of the letter. For reference order number and writer companies name and address should also be mentioned clearly.
Mr. Charles W. Brunson
Purchase Manager-Cameroon Enterprises Pvt. Ltd
2965 Austin Avenue
Vidalia, GA 30474
07 September, 2010
Subject: APOLOGY LETTER FOR WAIT IN SERVICE DELIVERY
Dear, Mr. Charles
This is to reference with your purchase order numbered as LM-15624 we are sincerely apologies to you that we are unable to provide you the delivery for the same order goods on the mentioned time and date which is 10th September, 2010. Your company has placed order of 5,000 pieces of mettle tray. We were expecting the shipment for the same goods on 5th of September, 2010 but due to bad whether conditions the shipment has delayed from 5th to 15th September, 2010. Hence we could make the delivery for the order on or before 20th September, 2010. I am extremely sorry for the delay but I promise to you that on or before the committed dated we will surely deliver the ordered goods. Kindly cooperate with us and accept our sincere apology.
Mr. Kurt E. Houck
Sales Manager-Franco Marketing and Selling Pvt. Ltd
443 John Avenue
Okemos, MI 48864