Letter of Apology to Client

Dear Sir.

I regret and strongly apologize for delivering the goods you ordered later to your office. Since you are the you have ordered the items first time from our office it was very difficult for the delivery boys to locate the address and they ended up in different office. Amongst all these confusion it got delayed and they came back to office. By then the time was way past 10.00 pm so I ordered to send the delivery the next day. I understand that this might have caused you lot of inconvenience and I assure you that you will get the next order on time.

We are people who are in the market in from years and just want to inform you that such things do not happen on daily basis. Please bear with us and I am sure you will still maintain the business relationship with us and take orders from us

Please get in touch with us regard of the future orders and also if you would require any kind of help you can approach us.

Yours sincerely

Name.

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