Customer Support Executive Cover Letter

Sample Cover letter for Customer Support Executive

Templates of cover letter can be found in many types. Depending on your job profile you need to prepare particular letter which can grab attention of employer. For Customer Support Executive it is essential to mention your skills and the source of reference.

(Write your name and address)

John Clifford
3078 Wexford Way
Columbia,SC
Zip:29201
John.D.Clifford@pookmail.com
Phone: 803-256-6835

(Write Employer’s name and address)

Robert Ford
Eastman Chemical Company
4703 Tenmile Road
Cambridge
MA

Date: 09-11-2010

Dear Mr.Ford,

(In first paragraph, include the information like why you are writing, position you are applying for and source of the job listing)

Working as Customer Support Executive is what I am expert at and would like to showcase my expertise at Eastman Chemical Company. I was honored to know about the vacancy from Simply Hired and the Columbia place mentioned in also convenient for me.

(In second paragraph, include the summary of your work experience.)

My work experience includes:

  • Dealing with Travel Agents and helping with general queries and problems, leading to a strong lasting relationship
  • Having a polite and confident manner on the phone using a high standard of customer service.
  • To carry out follow up/outbound calls when managers have been on calls to the travel agents.
  • Ensuring that agents have all they need to increase Jet2holidays sales; hot offers, posters and brochures.
  • Attending conferences and company events to increase networking opportunities and to gain an increase in sales.
  • Dealing with day to day administration and completions of agency agreements including set ups.
  • Liaising with other departments to complete queries to a high standard and efficiently.
  • Creating spreadsheets to show daily figures of how the Travel Agents are performing on a regular basis. These stats have been broken down into group order and then given to our clients to monitor.
  • To follow through incentives put in place for agents and ensuring that targets are being met.

(In third paragraph, thanks the employer and include the information about how you follow up)

I hope that you will consider my resume and above information will also explain my interest in the relevant filed. I look forward to meeting you soon, and I will give you call in the coming few weeks in case I do not receive any intimation from you.

Yours Sincerely
(John Clifford)

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