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Inform Letter for Defects in a Product

In the commercial sector, defective products can lead to a huge inconvenience to the customers or sometimes prove to be hazardous even. Especially electrical and electronic components face these problems and hence complaints from customers are received for the replacement or repairing if the products according to the warrantee terms and processes. For these reasons Inform letters are written, addressing to the company or dealer, by the customers.

  • The letter must me written as a request in a formal way, showing due decency.
  • Proper details of the product along with product name, number and others must be clearly                                                             mentioned in the letter.
  • If the user has contacted with anyone in the company about the defect in the product, it must also be mentioned, including the name of the person, involved with the company.
  • In case the company asks for the Xerox copies of the product’s documents, it must also be included with letter.

Inform Letter for Defects in a Product Template

Use our free Inform Letter for Defects in a Product to help you get started. Simply download the .doc or pdf file and customize it. If you need additional help or more examples check out some of the sample letters below.

 

From,

____________

____________

____________

Date: _________ (date on which the letter is written)

To,

____________

____________

____________

Subject: Inform letter for defective product

Dear _________ (name of the receiver),

I’ve bought a ________ (name and details of the product) on ________ (date of purchasing) form the _________ (name and address of the store from where the product is bought). But the product is having a major defect, since the day I purchased it. It costs ______ (price) as already mentioned in the Xerox of the product’s documents provided with this letter. The product terms included warranty of _______ (warranty duration).

I’ve already contacted __________ (name of designation of the person) for the same and he suggested me to address this letter to you.

So, with valid warranty, I wish to receive the best services from you, as early as possible.

Thanking you,

Yours sincerely,

 

Name and signature

 

Download Template (Doc and PDF)

Word Filepdf

Inform Letter for Defects in a Product Sample, Email and Example/Format

Sample

From,

____________

____________

____________

Date: _________ (Date on which the letter is written)

To,

____________

____________

____________

 

Subject: Complaint letter for defect in a product

Dear XYZ,

This letter is to inform you about the defect, the PQR product is having. I’ve bought it o XYZ from the ABC store and I’m facing a serious defect in the product. I’ve bought it for MNO rupees as already written in the photocopy of the receipt I’ve provided with this letter. I’ve talked to Mr. /Mrs. DEF, one of your company representatives and according to his advice I’ve addressed this letter to you.

I hope to receive the earliest possible services from your side for the replacement of the product.

Thanking you,
Yours truly

 

Name and signature

 

Email Format

In the commercial sector, defective products can lead to a huge inconvenience to the customers or sometimes prove to be hazardous even. Especially electrical and electronic components face these problems and hence complaints from customers are received for the replacement or repairing if the products according to the warrantee terms and processes. For these reasons Inform letters are written, addressing to the company or dealer, by the customers.

Dear XYZ,

This letter is to inform you about the defect, the PQR product is having. I’ve bought it o XYZ from the ABC store and I’m facing a serious defect in the product. I’ve bought it for MNO rupees as already written in the photocopy of the receipt I’ve provided with this letter. I’ve talked to Mr. /Mrs. DEF, one of your company representatives and according to his advice I’ve addressed this letter to you.

I hope to receive the earliest possible services from your side for the replacement of the product.

Thanking you,
Yours truly

 

Name and signature

 

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