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Customer Service Job Cover Letter

Customer Service Job Cover Letter is written when applying for the post of customer service representative in a company. The letter should be short, clear and should contain necessary information. Educational qualifications, experience and skills should be clearly explained in this customer service job cover letter. The letter should be impressive as it gives a firsthand impression about the employee.

The following tips will be useful in drafting a customer service job cover letter:

  1. You should highlight your educational qualification, skill set and relevant experience in the letter.
  2. The letter should be clear, short and contain all relevant information.
  3. It should be addressed to the concerned authority.
  4. The concerned person should be able to understand your interest to work for the company.

Customer Service Job Cover Letter Sample





_____________ ( your address)




_____________  ( address of the person the letter is addressed to)

Date: _________________ ( Date of which letter is written)

Dear Sir,

This is in response to the vacancy of customer service representative job which was advertised in Deccan Herald. I would like to apply for the same position.

I have a graduate degree and currently I am working for a company since a couple of years in the role of a customer service representative. I am also pursuing MBA at an evening college.

I have good communication skills and my skill set match with the requirement of the job profile.

I am aware of the reputation your company holds in the industry. I am interested to be associated with your company. One of my cousins is working with you and she always praises the policies adopted by the company. I believe I have the necessary skills and also patience to handle all types of customers. I have earned several customer service compliments from various customers in my present job.

I assure that with my patience and friendly nature, positive attitude and listening skills will be of great help to the company. I have experience in handling irate customers and also train new employees in this area.

I am enclosing my CV for your perusal and I hope to receive a positive reply from your end.

Thank you,


Yours Sincerely,

Lisa Hayden

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