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Feedback to Customer

Summary: Clients are always important no matter you are working or retired. At the time of retirement, send this letter to your clients to maintain good relations. The letter has been written by an employee who is going to retire soon to his client to inform about his retire. In this, he explains that he will miss clients like him but will available if needed to help him through phone and mail.

  • Always thank the customer for his purchase. Stress on this purchase as it is important for the customer to realize that his membership or consumer’s status in the store matters to its policymakers.
  • Do not be vague with the details of the customer’s purchase. Always be concise. Do your research well. Know what exactly the customer purchased and extol this choice of the consumer.
  • Always give your opinion of the customer’s purchase. Make sure you give a positive feedback as too much of a critical opinion will not be appreciated by the customer. Always reserve the feedback for a face-to-face meeting.

Feedback to Customer Template

From,

__________

__________

__________

Date-

To,

_________

_________

_________

Subject: Customer feedback letter

Dear Mr./Ms._______,

Your recent purchase of ________ [mention purchase and its details] has been successfully recorded in our master database and we’re pleased to inform you that you’re now an official customer of our store. Congratulations!

We have some upcoming offers which, keeping in mind your first purchase, we believe would be beneficial for you. They are as follows:

[Mention the offers, discounts and related sales]

We hope you will find this useful and continue with your cherished membership in our store.

Thanking you,

Regards,

________ [Name and designation]

Download Template (Doc and PDF)

Word Filepdf

Feedback to Customer Sample, Email and Example/Format

Sample

From,

__________

__________

__________

Date-

To,

_________

_________

_________

Subject: Customer feedback letter

Dear Mr./Ms______,

We at ABC congratulate you on your recent purchase from our Millennium Makeup Counter. We believe it’s an excellent purchase, indicative of an excellent taste in beauty products.

We at ABC have a stock of some of the world’s most superlative products on skin and beauty, and we hope to ensure that all our customers get the best of the deals we have to offer. As an official premium card-holding customer of our store, we request you to maintain your prized membership in the future so that you may get the best of our offers, discounts, sales and combinations.

We also have something called the Customer’s Draw every week where we have a lucky draw for all our customers who hold premier cards in our store. The winner of this lucky draw win the most exciting prizes, such as the Golden Body Musk Pack and the All-Nourishment Nature Pack, two of our costliest purchases.

We hope your will keep up with your esteemed membership in our store.

Welcome to the ABC family!

Regards,

__________ [Name and designation]

Email Format

Dear Sir,

We cordially welcome you to the __________ (dealer’s name) family.

We congratulate your excellent personal selection and ownership of our ________________ car and graciously acknowledge your trust in our dealership.

________________ is the leading and most reliable automobile dealer in ________ from past 15 years and we have been known four our quality and service and customer satisfaction which we assure you will personally experience as well.

We are confident that your choice of vehicle will deliver the best riding experience, fuel efficiency and stead fast performance as well. We request you to visit our modern fully automated workshop for efficient swift and satisfactory service as and when the mantainenece of the vehicle is scheduled. We will be sending you regular updates and maintenance tips to help keep your vehicle in good condition.

Kindly update us with your contact information to enable us to serve you better.

For any further inquiries for details you can contact our customer service team at _______________.

Your inquiries and valuable suggestion will be most welcome on the email id _______________.

We assure you the best of services through the years of our valued relationship.

Regards

Name

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