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Customer Thank You Letter

The main aim of writing this type of letter is to express your gratitude towards your customer who has made a recent purchase at your store. As a business leader, you must know that customer is the king and you need to respect your customer if you want to succeed. It is your responsibility to appreciate your customer for the effort and time spent at your store for making the right purchase. By doing so, you will make your customer feel special, encouraging a continuance of patronage with you.

  • First and foremost it is vital to express you sincerity towards your client through your letter.
  • You must appreciate your customer for choosing your store and availing your services.
  • Do enclose a discount coupon for next purchase
  • Do take feedback and suggestions from your customer regarding the product and customer service at the outlet.
  • Once you are finished writing, please check the same for punctuation errors or spelling mistakes.

Customer Thank You Letter Template


Date (Date on which letter is written)



Dear ________________,(Sir/ madam)

I would sincerely like to thank you for purchasing ___________________(Product details) from __________(Name of your company/store). It is a privilege for us that you have chosen our store among so many. I assure you, our customer care officers will always be there to assist you 24 x 7. Please feel free to contact us on………….(Mail ID/telephone number) if you need any sort of clarification regarding the product.

Please also find enclosed gift coupon ______________________ (Provide details of gift coupon) for your next purchase. We whole heartedly welcome your feedback and suggestions regarding the product.

I, once again, would like to express my gratitude towards you for having trust in our organization.

Yours faithfully’


(Name and designation)

Download Template (Doc and PDF)

Word Filepdf

Customer Thank You Letter Sample, Email and Example/Format



Date (Date on which letter is written)


Sub: Thank you for choosing Prudent Technologies

Dear Mr. Johannesburg,

I would like to take the opportunity to thank you for purchasing Kleen anti-virus from our store. I assure you that you have purchased the perfect software for your operating system. I believe my executive must have installed the same in your presence. I appreciate your time and efforts for listening to our engineer’s advice and believing in their expertise.

We are a customer centric organization. If you want to give any feedback or suggestion regarding your purchase, you are always welcome. Please fill up the feedback form enclosed with this letter. Your feedback will help us in improving ourselves.

In addition, please find enclosed a voucher stating 20 percent discount on your next purchase.

I, once again, would like to thank you for visiting our store for your purchases.

Yours faithfully,

John Dicosta

Customer Care Manager

Prudent Technologies

Email Format

Mr. David Mark

33 New Montgomery St., 16th floor

San Francisco, CA 94105

Dear Mr. David,

We would like to thank you for making the purchase of a couch, a dining table set and chairs from Glitter Furniture Pvt. Ltd. through our dealership. We appreciate your time spent at our showroom making choices from our exquisite furniture collection and hope that your visit was pleasurable. We anticipate that you will enjoy the comfort, portability and sophistication of our exclusive products at your home.

We are pleased to inform you that all the products purchased by you have two special maintenance services free of cost. The details of this can be found in the user manual of each product. To avail these free services, please send in the manual of the product to us and our executive will drop by your place to provide the necessary maintenance services.

We value your trust on our business and assure you total customer satisfaction. Please feel free to contact us on our toll free customer care number 4442 666 7788 for any further information or assistance.

Thanks once again and we look forward to have a long term business relationship with you.

Yours sincerely,

Emily Pinto

Glitter Furniture Pvt. Ltd.

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