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Apology Letter for The Loss Of Order

This letter is written by the concerned authorities on loss of a particular order. In companies and industries goods keep getting transported from one place to another. In that case many times it so happens that the placed ordered gets misplaced or gets delayed in arriving thus causing problems. An apology letter for the loss of order is return when the required order for goods gets misplaced. Writing a letter and asking for apology is the right way to ask for forgiveness as writing a letter is always is considered to be professional method.

  • Do not make spelling and grammar errors while writing this letter
  • Ask for an apology and promise to never commit the same mistake on future
  • Justify the reason for misplacing the goods
  • End the letter by apologizing once again to the authorities

Apology Letter for The Loss of Order Template

Use our free Apology Letter for The Loss of Order to help you get started. Simply download the .doc or pdf file and customize it. If you need additional help or more examples check out some of the sample letters below.

 

From,

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Date: _____ (Date on Which Letter is Written)

To,

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Subject: Apology letter for the loss of order

Dear _____(Sir or Madam),

This is to inform you with reference to your purchase order number ______________(What is the purchase order number?) which you placed for ________ (What is the number/amount?) containers on the date _________ (What is the date of the order?), that this order has been cancelled by our board of directors. The shipment of ordered goods has been delayed from ____________ (What is the original date of delivery?) to ___________(What is the date of actual delivery?). Hence we cannot deliver the ordered goods on time, thus our board of directors has taken the decision to cancel the order. You have already made a payment of _____________ (What is the amount of payment?) for the ordered goods. Therefore we are repaying your amount and the cheque of payment is attached along with this letter.

I ___________(What is your name?) hereby apologize to you for the loss and inconvenience caused to you because of us. I hope you will consider our sincerity and try to accept our apology. As you are our valued customer, your satisfaction is our primary concern. Hope to do good business with you in the future.

Thanking You

Yours truly,

 

Name and Signature

 

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Apology Letter for The Loss of Order Sample, Email and Example/Format

Sample

From,

__________

__________

__________

__________

Date: _____ (Date on Which Letter is Written)

To,

__________

__________

__________

__________

Subject:  Apology letter for the loss of order

Dear Sir,

I apologize for misplacing the ordered that you had placed ten days back for 20 cartoons of cotton. Actually there has been confusion during the shipping process and during the transport the cotton cartons got exchanged with some 20 woolen cartons which had to go to some other place. This is indeed a great mistake and we know you wanted those cartons of cotton on an urgent basis for exporting to some other place.

However we cannot help it and placing the order once again and its delivery would atleast take another ten days. As you wanted it urgently we will not be able to supply it to you. We apologize on behalf of everyone for this and know that just asking for a simple apology will not solve the problem.

However we hope you forgive us for our mistake and we at the same time ensure you to provide timely service in the future.

Thanking You

Yours truly,

 

Name and Signature

 

Email Format

This letter is address to the senior or head of the respective department. By writing this letter any of the higher authority member apologies for the inconvenienced caused to the receiver due to his company. Hence it is a formal letter should be written in a polite and professional manner. Letter should show that company is truly apologies for that problem and won’t repeat such mistake in future.

Dear, Mrs. Kimberly

This is to inform you with reference to your purchase order number 456 which you have placed for 1000 containers on dated 1st September, 2010 that this order is been cancelled from our board of director’s. The shipment for ordered goods is delayed from 15th September, 2010 to 15th October, 2010. Hence we cannot deliver the ordered goods on time thus our board of director’s has taken up a decision to cancel the order. You have already made a payment of Rupees Fifty Lakhs for the ordered goods. Therefore we are repaying your amount back and along with this letter attached envelop is the pay cheque.

I Mr. David J. Elmore hereby apologies to you for the loss and inconvenience occurred to you because of us. I hope you will consider our sincerity and try to accept our apology. As you are our valued customers your satisfaction is our primary concern. Hope to do best business with you in future.

Yours truly,

Mr. David J. Elmore

Customer Service Manager-Gold Enterprises Pvt. Ltd

4019 Fowler Avenue

 

Norcross, GA 30071

 

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