Bank Complaint Letter

From

__________ (your name)
__________
__________ (your address)

To

__________ (name of recipient)
__________ (designation)
__________ (name of organization)
__________ (address)
__________
__________

Date __________ (date of writing letter)

Dear Sir/Madam,

I am a client of your bank for the past …. years (mention duration) and hold a …. account (mention account-type) in your …..(mention location) branch. I had requested….(mention in brief about your request)  .

I was promised that the same would be completed after …(mention estimated time duration for completing work).

I am sad to say that despite making calls to your branch and to ….(mention if you called other staff/customer-care center), there has been no action taken to date. My account details are:

• Name: ….
• Account No: ….
• Type of Account: …..

I request you to look into my case and help me ….(mention how you want concerned authority to assist) at the earliest and oblige.

Thanking You

__________ (your name)

From
Mike Milligan
346, Palm Street
Texas.

To
Jake Jonathan
Branch Manager
Wecare Bank
Downtown Street
Texas

12 September 2013

Dear Mr. Jonathan,

I am a client of your bank for the past five years and hold a savings Account in your Downtown Street branch. I had applied for the issue of a debit-card for my savings account on 12 August 2013.

I was promised that the same would be dispatched to my residence through post after seven working days. Due to non-receipt, I inquired with your branch, and they assured that my request had been reinitiated. They promised delivery latest by 05 September 2013.

I am sad to say that despite making calls to your branch and the customer-care toll-free numbers, there has been no delivery of my debit-card to date. My account details are:

• Name: Mike Milligan
• Account No: D78900 00 1635
• Type of Account: Savings

I request you to look into my case and help me receive my debit-card at the earliest and oblige.

Thanking You

___________

Mike Milligan

Dear Sir,

I have an account in your bank from the past four months, and the account number is ___________. I had applied for the debit card at the time of opening the account, but till now I have not received the debit card nor the PIN. It’s tough for me to come to the bank now and then to withdraw money.I stay alone with my six-year-old son, and my husband keeps traveling for business.I have to take care of all the household work and other responsibilities.

I was informed by the staff that I will be getting the debit card kit within 15 days, but I didn’t receive anything. Finally, I gave a call to your customer care department and there again I faced problems giving all the details, and ultimately the person informed me that it would take another twenty-five days. So I waited again, but I didn’t receive anything. I finally decided to meet the supervisor, and he told me to fill in a new form as there had been confusion.

I had been a customer of the same bank for the past ten years in another city, and I opened a new account here as the transfer procedure was very long, but now I feel I should have done the same. It is disappointing that the banks take so long to give a debit card.I request you to look into the matter and have a debit card issued soon

Thanks and regards

___________

Your name.