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Complaint Letter to Bank

Through a complain letter to a bank, a complainant can explain his/her grievance and ask the concerned authorities to help in overcoming the same. The individual should maintain a polite tone and furnish necessary details including account number, personal details, and name of the branch and so on.

  1. Start by stating duration for which you have been their client.
  2. Briefly explain the problem in hand and suggest remedy.
  3. Furnish relevant details about yourself and your account.
  4. Furnish copies of documents required as proof with your letter and end by requesting concerned authorities to overcome your grievance.

Complaint Letter to Bank Template

Use our free Complaint Letter to Bank to help you get started . Simply download the .doc or pdf file and customize it. If you need additional help or more examples check out some of the sample letters below.


__________ (your name)
__________ (your address)


__________ (name of recipient)
__________ (designation)
__________ (name of bank)
__________ (address)

Date __________ (date of writing letter)

Dear Sir/Madam,

I am a client of your bank for the past … years (mention duration) and hold a … Account (mention type). I wish to bring to your notice that …( briefly explain the problem you have in hand).

It has been …(mention time lapsed) since I submitted my request, but I am yet to …. I request you to kindly instruct your staff to …(mention how you want the concerned authority to assist you)

My account details are:

  • Name: ……
  • Account No: ……
  • Type of Account: ……

I am enclosing a copy of …(mention documents you are enclosing as proof for their reference) .


Yours Sincerely
__________ (your name)


Download Template (Doc and PDF)

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Complaint Letter to Bank Sample, Email and Example/Format



Mike Talison
346, Maiden Heights


Kevin Malcom
Branch Manager
Mymoney Bank
Downtown Street


Dear Mr. Malcom,

I am a client of your bank for the past eight years and hold a Savings Account. I shifted my location from Michigan to Texas two months back.

I visited your branch nearest to my residence in Texas and requested them to change my postal-address and update my new telephone numbers in their records since I wanted to continue availing services of receiving brochures/letters through post and SMS alerts for all transactions.

It has been two months, but I am yet to receive SMS alerts. I request you to kindly update my personal information at the earliest.

My account details are:

  • Name: Mike Talison
  • Account No: D78900 00 1635
  • Type of Account: Savings

I am enclosing a copy of address-proof and latest telephone bill for your reference and for updating my records.


Yours Sincerely
Mike Milligan


Email Format

A complaint letter should be precise, mentioning the nature of the grievance. When you are writing a complaint letter give a clear account of your problem and ask politely to take an action for it.

Dear Sir,

I would like to bring it to your notice that I have opened an account of mine on the 5th of this month in your bank. Your staff has informed me that I shall get my bank ID, my passbook and cheque book within 2 days. Besides I was promised that I shall also get my ATM card along with them. But with regret I would like to inform you that I have, till date received none of the above.

Since I have shifted here from Chicago a few weeks back, I am finding it difficult to survive without my cheque book and ATM card. I hope you can understand without the bank account how difficult it is for someone to maintain the things in a new city. I need to pay my bills and have to purchase a lot of things for my house but unless I do not have a cheque book here, I can’t do anything.

Thus I request you to kindly look into the matter and issue me all the above mentioned documents and card. My account number is 160925.
I hope you will entertain my problem on prior basis.

Thanking you,


Robert Stevenson


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