To Cancel something means to stop doing or to stop planning to do something. The word cancellation implies the act or an instance of terminating, disallowing something. Cancellation may be related to anything, from cancelling a trip to cancelling an order. When cancelling a rule, a company or a customer needs to provide written confirmation of the same to avoid any legal issues with the provider.
A cancellation letter is a form of communication to inform the service provider, institution or a company that the writer is dissatisfied with membership or company and would like to discontinue it or cancel an order for products or services.
The reason for cancellation can be several- the consumer might be dissatisfied with the company or the service or could have changed his/her mind about the purchase, or specific circumstances could have rendered the purchase unnecessary hence necessitating the cancellation.
Table of Contents
Letter To Cancel An Order Writing Tips:
- Provide all the necessary details – about why you are cancelling, complaints and order details.
- Mention the items purchased along with their item code and quantity of the item purchased.
- Avoid giving wrong information – Provide information to the reader only if it is correct and authentic. Never lie or provide false information to convince readers.
- Mention the name of the buyer if you are writing on someone else’s behalf.
- The postal or mailing address of the buyer/sender should be precise so that the company does not face any problem while contacting the person.
Letter To Cancel An Order Template
Use our free Letter to Cancel an Order to help you get started.
From,
___________
___________
___________.
Date:________. ( Date on which letter is written)
To,
___________
___________
___________.
Subject: ____________. (the Main purpose of writing the letter)
Dear ___________, (Sir/ Madam/ Name of the recipient)
This is about the purchase of kitchen items which I ordered through your salesperson with the order number_______(mention the order number) on _____________ (mention the date of purchasing). Please cancel the order as my husband has already purchased them from your store, and I was unaware of it until very recently.
The list of order is:
Jug (0012)
Vessel (0025)
Dinner set (00256)
Glass cookware (0895)
I request you to cancel my order, and as per the policy, I am aware that if the order is cancelled on the same day, full charges are refunded. I am extremely sorry for the inconvenience caused.
Thanking you,
Sincerely,
_____________ (Name of the sender)
Sample Letter
From,
Badsha Ahmed
Park Street Colony,
Study & Enrich Store,
Bangalore – 13, India
Date: March 29, 2015
To,
Mr Ram Charan
Shipment Manager,
Gex Books Pvt. Ltd,
Chennai, India 600003
Subject: Cancellation of an order
Dear Mr Ram,
I am writing to you to inform you that I would like to cancel the order of 13 physics textbooks which was placed earlier this week. The order number is 2144v. The school has decided to provide books by themselves, and hence I won’t be needing them.
Please send the refund amount by cheque to the address mentioned below. I am incredibly sorry for all the trouble and inconvenience caused.
Thanking you,
Sincerely,
Badsha Ahmed
Email Format
The following is the email format to be followed for Letter to Cancel an Order.
From: name@email.com
To: name@email.com
Subject: ________________. (the Main purpose of writing the mail)
Dear ________, (Sir/Madam/Name of the recipient)
This is about the purchase of kitchen items which I ordered through your salesperson with the order number_______(mention the order number). Please cancel the order as my husband has already purchased them from your store, and I was unaware of it until very recently.
The list of order is:
Jug (0012)
Vessel (0025)
Dinner set (00256)
Glass cookware (0895)
I request you to cancel my order, and as per the policy, I am aware of the order is cancelled the same day the charges are refunded. I am sorry for the inconvenience caused.
Thanking you,
____________ (Name of the sender)
____________ (Address of the sender)
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