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Sincere Business Apology Letter

Last Updated On August 29, 2018 By Letter Writing Leave a Comment

This letter is usually written to clients when a proper work or an assignment gets delayed due to some technical problems. Some deadlines need to be followed for submitting work or assignment at the workplace. When the deadline is crossed, and the work is pending lots of problems can arise. In that case, you can also be fired from the job. To avoid such circumstance, you must always write a business apology letter to the client to whom you have cause loss so that he forgives you and your job and business remains out of the threat. Writing a business apology letter is indeed very easy and needs to be written in a very professional way.

This type of apology letter is written by a business concern or organization to apologize for any unintentional mistake or misdeed that has happened because of their lapse. To maintain a good relationship with clients and customers, it is very important to apologize for any unintentional mistake. It will help in maintaining relationships with the clients in the industry.

Sincere Business Apology Letter Writing Tips

  • As it is an apology letter, the language used should be simple, clear and precise.
  • The tone of the letter should be modest.
  • Do not make spelling and grammatical mistakes.
  • Apologize for the mistake committed by you.
  • Ask for forgiveness.
  • Justify the reason for your mistake.
  • Write the letter respectfully and politely.

Sincere Business Apology Letter Template

Use our free Sincere Business Apology Letter to help you get started. If you need additional help or more examples check out some of the sample letters below.

From,

______________ (Your name)

______________ (Your address)

__________________

Date __________ (date of writing letter)

To,

__________ (customer’s name)

__________ (customer’s address)

__________

__________

Subject: apology

Dear Mr. /Ms___________,

We sincerely apologize for a lapse in our services when you were ………………(cite incident). This does not hap normally but since there was a ………………….(cite a reason for lack of service).We feel very bad that you had to bear the inconvenience.

We appreciate you for your cooperation during the time. Clients like you motivate us to perform and excel in the industry. We value your suggestions to improve our services.

We once again apologize for the inconvenience.

Looking forward to hearing from you,

Yours Sincerely,

____________ (Your name)

Sample Letter

Here is a sample of a Sincere Business Apology Letter.

From,

James Smith,

Public Relations Officer,

Star Continental Hotel,

Mumbai

To,

Bharat Shinde,

General Manager,

Infosys Ltd,

Hyderabad

25th September 2013

Subject: apology

Dear Sir,

We were very sorry for your uncomfortable stay at our hotel last week. Our hotel is well known for its hospitality and comfort. We have been in the industry for the past twenty-five years, and we rarely encounter unfavorable circumstances. Our staff members are trained to meet unexpected situations.

Last week due to power grid failure, there was a severe scarcity of electricity. We were running on generators for a week, and diesel also became scarce in the market because of the power failure all over the city. We tried our level best to restore electricity and wanted our guests to feel comfortable. But due to unavoidable circumstances, we could not meet the requirements of our guests, and you had to suffer for a couple of days without electricity.

It is the encouragement we receive from our guests that we get motivated to perform well. We value our guests and welcome suggestions to improve our services.

It is our constant endeavor to satisfy our guests. We appreciate your cooperation during tough times.

We once again apologize for a lapse in our services

Looking forward to hearing from you

Yours Sincerely,

James Smith

Email Format

Here is an email format for a Sincere Business Apology Letter.

To: name@email.com
From: name@email.com

Subject: apology

Dear Mr. /Ms___________,

We sincerely apologize for a lapse in our services when you were ………………(cite incident). This does not hap normally but since there was a ………………….(cite a reason for lack of service). We feel very bad that you had to bear the inconvenience.

We appreciate you for your cooperation during the time. Clients like you motivate us to perform and excel in the industry. We value your suggestions to improve our services.

We once again apologize for the inconvenience.

Looking forward to hearing from you,

Yours Sincerely,

____________ (Your name)

Related Letters:

  1. Business Partner Appreciation Letter
  2. Business Letter for Quotation
  3. Business to Business Introduction Letter
  4. Business Event Invitation Letter
  5. Business Recommendation Letter
  6. Recommend a Business/Service letter
  7. Business Accepting Invitation Letter
  8. Business Announcement Letter
  9. Business Complaint Letter
  10. Business Letter
  11. Business Welcome Letter
  12. Business Closing Letter
  13. Business Congratulation Letter
  14. Business Enquiry Letter
  15. Business Introduction Letter
  16. Business Letter Format
  17. Business Letter of Interest
  18. Business Letter Template
  19. Business Recognition Letter
  20. Sample Business Letter
  21. Business Application Letter
  22. Business Friendship Letters
  23. Business Letter Of Intent
  24. Solicitation Letter for Business
  25. Business Appeal Letter

Filed Under: Business Letter

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