A holiday complaint letter is usually written by a customer to the holiday service provider to complain about poor quality of service. This could be written during a stay on holiday or lodged after returning from a holiday. We as human beings have varying choices and for the same reason, various types of holiday packages are made available to us. Sometimes, it happens that the service provided by choosing that holiday package is unsatisfactory.
The Holiday Complaint Letter has to be written formally. You must give respect to the receiver of the letter. There should be no grammatical mistakes in the letter. Explain in detail about what you found unsatisfactory by giving details of your chosen package and duration of stay and ask for the compensation you deserve for spoiling your holiday. Also, ask them to not repeat the same in future. If you don’t know how to get started, use the tips and samples below.
Table of Contents
Holiday Complaint Letter Writing Tips
- Begin the letter by mentioning that you want to complain about the service.
- Briefly explain inconvenience caused and give details of your holiday dates, duration of stay and so on as planned.
- Mention that you are agitated by the team’s mismanagement, lodge a complaint and ask for a reply on action taken or compensation you expect.
- End the letter by furnishing your contact details for clarification.
Holiday Complaint letter Template
Use our free Holiday Complaint letter to help you get started. If you need additional help or more examples check out some of the sample letters below.
From,
__________
__________
__________
Date: _____ (Date on Which Letter is Written)
To,
__________
__________
__________
Subject: Holiday Complaint
Dear __________, ( name of person complaint is addressed to)
I am writing this letter to lodge a formal complaint against the hapless service I received at ______ (mention place) on ______ (mention date).
____________ (mention your holiday dates, duration and explain what went wrong).
I am disturbed by ______ and would like to lodge a formal complaint. I request your office to take immediate action ______ (ask for a reply on action taken, compensation, etc.)
You can call me on ______ or mail me at ______ (provide contact details) for further clarifications.
Regards,
__________ (your name)
__________ (your address)
Sample Letter
From,
Alicia Miles2255,
Green Valley
Atlanta
Date: 18th September 2013
To,
Manager
Hotel Madison Green
Las Vegas, USA
Subject: Holiday Complaint
Dear David,
I am writing this letter as a formal complaint against the hapless service I received at your resort, Holiday Getaway in Las Vegas on 25 July 2013.
I had booked a week’s stay for my family and me at your resort between 25 July 2013 to 01 August 2013. I reserved travel tickets after receiving confirmation of accommodation availability from your office.
We were not given the accommodation as promised on arrival and were left waiting in the lobby for three hours before any customer care official could speak with us. We were informed that certain guests had overstayed due to which the accommodation allotted was not vacant.
Instead, we were offered two single-room accommodations. I had to stay in another hotel since I did not want to cancel my reservations and had to bear unforeseen expenditure.
I am disturbed by your team’s mismanagement and insensitivity and would like to lodge a formal complaint. I request your office to take immediate action and compensate me for the lodging expenses I incurred and for the inconvenience caused.
You can call me on 76232345 or mail me at alice@tweet.in for any further clarifications.
Regards,
Alicia Miles
Email Format
The following is the email format of Holiday Complaint letter.
To: name@email.com
From: name@email.com
Subject: Holiday Complaint Letter
Dear __________, ( name of person complaint is addressed to)
I am writing this letter to lodge a formal complaint against the hapless service I received at ______ (mention place) on ______ (mention date).
____________ (mention your holiday dates, duration and explain what went wrong).
I am disturbed by ______ and would like to lodge a formal complaint. I request your office to take immediate action ______ (ask for a reply on action taken, compensation etc).
You can call me on ______ or mail me at ______ (provide contact details) for further clarifications.
Regards,
__________ (your name)
__________ (your address)
Leave a Reply
You must be logged in to post a comment.