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Dispute Letter – Credit Card Transaction Dispute Letter

The objective of writing this letter is to settle the dispute between two official agencies or person. Normally these types of letters are written when a credit card agency send a faulty report to his client and in order to settle this dispute, the client writes a letter to the agency to settle this issue. This letter is considered as an official document and can even be produced if the client goes for a legal action.

Following points should be considered for writing an effective dispute letter:

  1. First and foremost it is vital to be generous while writing this letter as it is a matter of prestige for the credit card company.
  2. You must clearly provide facts and figures in the letter supporting your point.
  3. Tone of the letter should be formal
  4. Letter should be brief and concise.
  5. Once you are through writing the letter, please recheck the same for amendments, if needed.

Dispute Letter Sample



Mr. Peter Fernandez


ASBC Credit Card


Date: Date on which letter is written


Nelson Pereira

135, Florins Apartments


Sub: Dispute letter

Dear Mr. Fernandez,

This is with reference to my credit card report which I received last week. My credit card number is 3454654534. Date of issue 12th December 1998. I have always made my payments on time but this time I am surprised to see the report mentioning that I have to make payments which have already been made. I am attaching the copy of the statement with this letter and I have also circle those transactions which have already been settled.

I would like to mention once again that I have already settled my dues and I am also attaching the receipts for the same. I would appreciate if you could look into matter and rectify the faults at the earliest.


Yours sincerely’

Nelson Pereira

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