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Sample Letter For Request A Refund

The objective of writing this type of request letter is to ask for a refund of your amount when you are not satisfied with the product performance. Through this letter, you can straight forward express your discontentment regarding the product and ask for the refund of your payment. Though you can verbally also communicate regarding this matter, but a written request is considered more valuable than a verbal one.

  • Firstly it is essential to be firm while writing this type of letter.
  • You can clearly state the reason of your dissatisfaction in this letter.
  • Letter should be brief and to the point.
  • Once you are through writing the letter, please recheck the same for amendments, if needed.

Sample Letter For Request A Refund Template

Use our free Sample Letter For Request A Refund to help you get started. Simply download the .doc or pdf file and customize it. If you need additional help or more examples check out some of the sample letters below.




Date (Date on which letter is written)




Dear ______________,

This is to bring to your kind attention that we have recently cancelled our order regarding the purchase of ______________ from your store. We have already made the payment in advance and now would appreciate if you could arrange for the refund of the same. The payment has been made via __________ and the number is ________________.

I would be very grateful to you if you could do the needful at the earliest as it is more than two months that we have not received our payment back. I would be obliged if you look into the matter personally and arrange my refund at the earliest.

Thanking you,

Yours sincerely’




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Sample Letter For Request A Refund Sample, Email and Example/Format



Mr. William John

Customer Care Manager

Ascent Electronics


Date (Date on which letter is written)


Mr. Albert D Costa

18, Park Avenue


Sub: Requesting refund of my payment

Dear Mr. John,

I would like to bring to your kind attention that we have purchased an electronic washing machine from your store two weeks back, and was disappointed with its performance. It didn’t even work for a single day. We have written a request letter for the refund, but till date we have not got any response. It was a complete dissatisfaction for us. We have made the payment through cheque and the cheque no. 00981 dated 1st August bank name: Axis Bank. I would be very thankful to you if you could look into the matter as to why this delay has happened and provide our refund at the earliest.

Your promptness in this regard will be highly appreciated.

Thanking you,


Yours sincerely’


Albert D Costa


Email Format

Dear Mr/Mrs

This is with regard to the order of sales as place by us __________(Date). We would like to bring to your attention that in the subsequent weeks the order has been cancelled by us. The same has been informed to you by the Letter no._______ date________ (Date).There has been no communication from your side for refunding the amount.

We would like to insist for the refund of the advance amount paid by us while placing the order. The net amount Rs_______ as paid by Demand Draft no.__________ on date_________(Date) is to be kindly returned as the agreement remains defunct.

Kindly arrange for the early payment of the refund amount rather at the earliest possible.

All the communications in this regard may be addressed directly to manager sales department.


Name ____________




Sample Letter For Request A Refund Generator

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