An appreciation letter is referred to as a letter in which the person is appreciated for the work done.In this type of letter, the customer appreciates the service of the business during his recent visit to their place. Through this letter, he also appreciates the professional decorum by which representative deals with the customer and satisfies his queries.
Writing an appreciation letter will not take much of your time, and it will act as positive feedback from organization’s point of view.An appreciation letter is written to praise the concerned person for any success. It can be formal and informal both. The reason for writing such a letter may be different, but the motive or aim for writing is same that is to appreciate.This type of letter is drafted by a client to a company who has undertaken a project given by him and have completed the same efficiently.
So, to praise them for their hard work, the client writes an appreciation letter to them. By doing so, he is expressing his gratitude as well as expressing a sign of good gesture. On the other hand, the reader will also feel special and motivated after reading the appreciation letter. This will make the other person feel special and also praised. This will also reflect the professional aspect of your company. The tone of the letter should be genuine and polite so that the reader should feel encouraged and motivated
Customer Appreciation Letter Writing Tips
- First and foremost it is vital to be sincere and honest in writing the appreciation letter.
- You must explicitly mention in your letter about the remarkable job done by the customer service executive.
- The tone of a letter should be polite.
- The letter should be brief and to the point.
- Once you are through writing the letter, please recheck the same for spelling mistakes or grammatical errors.
Customer Appreciation Letter Template
Use our free Customer Appreciation Letter to help you get started. If you need additional help or more examples check out some of the sample letters below.
Date (Date on which letter is written)
Dear Mr. _______________(Name of the person),
I am writing this letter to extend my satisfaction towards the ___________ (Product) recently bought from your store on _________ (date). It is worthwhile to mention that you have got an efficient team who not only listen to customer desires, but also help them in choosing the right product. Your sales representative ________ (name) have given me so much personal attention that it becomes very much easy for me to choose the right product and that too within my budget. I truly appreciate your team professional way of working.
I, once again, would like to thank and appreciate you and your team for their support and generosity. I will recommend your outlet to my friends.
All the best
Mr. Nelson Louis
Customer Care Manager
Date (Date on which letter is written)
Mrs. Suzanne Doris
45, Florence Apartments
Sub: Letter of appreciation
Dear Mr. Louis,
I am writing this letter to express my contentment on the performance of washing machine which I have purchased from your showroom on 6th October. I would like to appreciate the professionalism of your executive Mr. Michael who after listening to me suggested me the model and it has indeed worked for me. I must appreciate that you have got an efficient team which is customer focused apart from having exceptional selling skills. I will recommend your services to my friends also.
I once again would like to extend my appreciation towards you and your team for giving me such a wonderful experience and wish you all the best in all your future endeavors.
The following is an Email Format for Business Appreciation Letter.
Mr. Louis C. Crandall
Departmental Store Manager
Nokia Mobile Phones Pvt. Ltd
2969 Tea Berry Lane
Eau Claire, WI 54701
23 September 2010
Subject: CUSTOMER APPRECIATION LETTER
Dear, Mr. Louis
I am Ms. Maria J. Lee feeling pleased and honored to write this letter to you on appreciating your customer executive named as Mr. Adam V. Johns. On last weekend 18th September 2010 Saturday I visited your Mobile shop for the purpose of software failure which my handset is facing from last two month.
When I entered the gallery, Mr. Adam greets me in a pleasant manner, and he had helped me throughout in solving my problem. He immediately called up your engineer, and then the engineer worked on my mobile, and the problem got solved. After solving my problem, I made payment and left the gallery in a hurry. And I forgot my wallet over the desk of the counter.
While checking my handset, Mr. Adam has written my mobile number somewhere thus he called me up and told me that I forgot my wallet there itself. Hence I appreciate his kindness and loyalty. I am very thankful to him as well as your other staffs.
Ms. Maria J. Lee
1346 Simpson Street
Washington, IL 61571