To run a business successfully, communication is a key factor. In this case, the follow-up letters play a crucial role. Whenever a customer purchases your product, you should send a follow-up letter. These Follow up after sales letters show how professional you are. These letters can strengthen your business relationship which in turn enhances the sale.
These Follow up after sales letters help to establish a healthy business relationship between the company and its customers. Once the order is received by a company and is delivered the Follow-up after sales letter is the next step that should not be skipped. You can ask about the client’s experience while purchasing from you and no doubt this is useful for a flawless business. Once you received an order and delivered it properly, the next move to pave your business relations with the client is a follow-up sales letter. A follow-up letter shows your professionalism in your business.
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Tips To Follow While Writing A Follow-up After Sale Letter
- The Follow up after sales letters should be written formally to express your gratitude.
- Should ask about the client’s experience when buying.
- Express your gratitude towards the customer for the purchase made.
- Queries about proper delivery can be made.
- The Follow up after sales letters should be in simple language.
Use our free Follow-up Letter to help you get started.
Date: _____ (Date on Which Letter is Written)
__________ (Name of the recipient)
Subject: After Sale Follow-up letter
Dear _____ (Sir or Madam),
I am __________ (mention your name) writing this letter to thank you for allowing us to serve you. I hope you are enjoying your new __________ (mention the product bought by the customer). We would like to offer you a special service in token of appreciation. As you are a known customer to us, now if you purchase any product in this year you will get 20% discount on the MRP.
The reason I’m making you this offer is to get you is because we appreciate your purchase from us. All that matters to the company is that the customer is happy. There are no formalities or rules for the applicable discount show this letter when you visit us. It’s your ticket for a discount!
Name and Signature.
Mrs. Lisa Rick,
Dear Mrs. Rick,
On behalf of Simpa Appliances, I want to convey our sincere thanks to you for giving us an opportunity to serve you. It was truly a great opportunity to do business with a very professional team of yours, and it was our great pleasure that you chose us for supplying the kitchen appliances.
We would like to inform you that your order has been shipped and it will be delivered on or before DD/MM/YYYY. Appliances are sealed, packed and properly sorted as you wanted. Although we have checked your order properly even if after receiving the consignment you find any problem, please do inform us. We will try to resolve the problem with immediate effect. Our executives are at your service.
Simpa Appliances believes in making good and everlasting business relations and always want to serve the best to its clients. We hope that you will be glad about our service and will give us more chances in the future to serve you. We assure you of our product quality and after sale services. If you have any more doubts, call us at 9632587415 or email us at Simpaapplianceservices@gmail.com. We hope to hear from you soon.
The following is the Email Format that should be followed while writing a follow-up after sales Letter.
SUBJECT: University Acceptance Letter.
Dear Mr./Ms/Mrs.______(Name of the recipient)
On behalf of ______ (mention your company name), I want to convey our sincere thanks to you for giving us an opportunity to serve you. It was truly a great opportunity to do business with you. I would like to say that it was our great pleasure that you chose us for supplying the ______ (mention the product bought by the customer).
We would like to bring it to your notice that your order has been shipped and it will be delivered to you on or before DD/MM/YYYY. The product was assorted as you wanted and were seal packed correctly in the boxes. Although we have checked your order accurately even if after receiving the consignment you find any problem with the product, please do inform us, we will try to resolve the problem with immediate effect. Our executives are at your service.
Our company believes in making everlasting business relations and always wanted to serve the best to its clients. We hope that you will be happy with our products as well as service and will give us more chances in the future to serve you. We hope to hear from you soon. If you want to know more details reply to this email or call us at ______ (give your contact details).
(Name of the sender).